Robust Dashboard and extensive
Analytics Page
ATMs may be managed and monitored using a dashboard that is well-detailed and displays the data required to deliver good service.
Features
Terminoxx360’s Live Monitoring Dashboard is a dynamic feature that provides you with a comprehensive and intuitive interface to monitor the performance of your ATM network in real-time.
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Live Monitoring Dashboard
Customization & Integration
Terminoxx360 offers comprehensive branding, customization, and integration options to ensure our software aligns seamlessly with your organization’s identity and requirements. With our robust branding capabilities, we can customize the software’s appearance, including logos, color schemes, and user interface elements, to reflect your brand identity.
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Streamline issue resolution by implementing our automatic escalation workflows. Escalation paths can be configured to ensure prompt notification and escalation to the appropriate stakeholders, ensuring timely resolution and minimizing downtime.
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Ticket Escalation
Mobile App
Stay connected to your ATM network anytime, anywhere with the Terminoxx360 Mobile App. Our user-friendly mobile application empowers you to monitor, manage, and receive real-time updates about your ATMs from the convenience of your smartphone or tablet.
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Terminoxx effectively minimizes downtime by promptly notifying the ATM maintenance unit or custodian via email, SMS, or push notifications whenever an ATM experiences a malfunction or demands attention.
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Notification Alert
ATM Management
Efficiently streamline and optimize your ATM network operations with Terminoxx360’s comprehensive ATM Management module.
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The stakeholder dashboard is a central component of our ATM monitoring solution, designed specifically to cater to the needs of different stakeholders involved in the management and oversight of the monitoring solution.
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Stakeholder Dashboard
Regions Management
The Regions Management Dashboard is a crucial component specifically designed to cater to the needs of region heads responsible for managing multiple zones areas within their ATM network.
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This module provides the Administrator with control over user access and permissions, ensuring the security and integrity of your ATM network.
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User Management
SLA Management
Ensure compliance with service level agreements and deliver exceptional service with Terminoxx360’s SLA Violations module.
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Terminoxx360 provides a comprehensive platform for efficient oversight and accountability of custodian activities within your ATM network.
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Custodian Management
Vendor Support Management
Efficiently manage and collaborate with vendors using Terminoxx360’s Vendor Support Management module. This tool enables seamless communication, issue tracking, and resolution with vendors.
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Effortlessly manage user access and permissions for ATM support operations. This robust tool allows you to control user accounts, define roles to ensure a secure and efficient support workflow.
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ATM Support Team Management
Zone & Branch Management
Terminoxx360 allows you to divide your ATM network into specific zones and branches based on your geographical layout. You can efficiently allocate resources, assign responsibilities, and track the performance of ATMs in each branch within a zone and also keep track of all physical branches in the Bank and their corresponding attributes.
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Have oversight into the current SLA status of each terminal, its fault alert start time, outage duration and violation.
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Ticket Management
ATM Service Request
This intuitive tool allows authorized personnel to effortlessly submit service requests for cash replenishment, maintenance, or other manual tasks required.
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Boost data-driven decision-making and acquire insightful information. Terminoxx360 System Reports is a potent tool that enables you to leverage the enormous amount of data produced by your ATM network by creating detailed reports in either Excel or PDF format.
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System Reports
Single Sign-on (SSO)
Eliminate the hassle of remembering multiple usernames and passwords by logging in once to gain access to the entire Terminoxx360 platform.
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NIGERIA
Victoria Island, Lagos, Nigeria.
UNITED STATES
Bowie MD, 20720